FAQs

Before calling for emergency air conditioning services, there are certain tasks you can perform on your own. Some tasks our experts recommend performing include:

• Check your thermostat to make sure it is on.
• If your furnace is malfunctioning, check to see if the light at the front of the furnace is green. If it is, continue to troubleshoot. If it’s red, then you need to call for repairs.
• Check to see if a circuit breaker was tripped.
• Inspect the filter and see if it needs to be changed.
• Make sure the furnace door is closed.
• Ensure the vents are free of leaves and other debris.
• If your air conditioner is acting up, check the condenser to see if it’s running.

A leaky faucet can be annoying, and it’s also a threat to the safety of your household. To prevent water damage, you should schedule regular maintenance visits with a plumber, have a professional test your water pressure to ensure it’s not too high, and purchase a water softener to reduce the risk of hard water.

Is your hot water turning cold before you’re even out of the shower? This can be due to several reasons, including:

• Multiple appliances are using hot water at the same time.
• There is sediment building up in the unit.
• The dip tube is broken. This allows cold water to move to the bottom of the tank to be heated.
• Your water heater is nearing the end of its lifespan.
• Your unit’s thermostat is not working properly.

Do you need drain or sewer cleaning services? These might seem like similar services, but they are actually very different. Your drains carry wastewater from your house (your sinks and toilet) down to the sewer line. These typically get clogged with household items like hair and food. Your sewer takes the water from your drains and carries it into your city sewer line. These can be blocked with items from your household, in addition to tree roots and other items from your yard.

To keep your boiler functioning properly, our professionals recommend having it serviced at least once a year. Professionals can remove soot buildup and clean the system during these routine services.

If your water pressure suddenly got lower, it can indicate there’s a problem with your plumbing system. You need to call for professional services. It might just be a minor issue, or it could be a larger problem. Some potential reasons can include:

• Too many plumbing fixtures running at the same time.
• Faulty fixtures, like showerheads or faucets.
• A broken pressure regulator. These are meant to stabilize the water pressure in your home.
• Closed valves that are preventing your water supply from traveling through them.
• Clogged pipes are disrupting the water flow through the pipes.
• Older plumbing systems are corroding.